Conversion Rate Optimization (CRO) is the process of improving the percentage of website visitors who take a desired action, such as making a purchase or submitting a form. Improving your overall number of website visitors is great, but it doesn’t matter if they all leave without doing anything.
For WDA Automotive, this process involves a lot of A/B testing, analysing user feedback, identifying potential barriers and optimising elements such as page layouts, call-to-actions and forms. In simple terms, our aim is to improve the overall user experience and maximize the effectiveness of the website.